Refund Policy

At Bgutsy, your satisfaction is our top priority. We understand that sometimes, despite our best efforts, you may need to return an item. That's why we've designed a straightforward and customer-friendly Refund Policy to ensure your shopping experience is as hassle-free as possible.

Return Window
You can return your order within 2 days after it has been delivered to your doorstep. We want to make sure you have ample time to inspect your Bgutsy streetwear and decide if it's a perfect fit for your style.

Our Commitment to Quality
We take great pride in the quality and craftsmanship of our streetwear clothing. Every piece is carefully designed and made with attention to detail. However, if you receive an item that doesn't meet your expectations or if there are any defects or issues with your order, we're here to make it right. If you have received a defective product, send us images at return.bgutsy@gmail.com and we will get back to you.

Conditions for Returns
To be eligible for a return, please ensure that: 

• The item is in its original condition with all tags and packaging intact.
• The item has not been worn, washed, altered, or damaged.
• You initiate the return process within 2 days of receiving your order.

Refund Process
Once we receive your returned item and it passes our inspection, we will process your refund as soon as possible. Please note that the refund amount will be credited back to your original payment method.

Thank you for choosing Bgutsy as your streetwear destination. We appreciate your trust in us, and we're committed to delivering the best in style and service.